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Post by talkingheads on May 5, 2020 11:39:46 GMT
Surprised to see SOLT have only extended the West End closure to the end of June, rather than September as many were anticipating Really? Doesn't that just create more work in the long term? Why not just cease until September now then everybody has at least some semblance of a realistic timescale to work with. |
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Post by partytentdown on May 5, 2020 11:41:18 GMT
Surprised to see SOLT have only extended the West End closure to the end of June, rather than September as many were anticipating Really? Doesn't that just create more work in the long term? Why not just cease until September now then everybody has at least some semblance of a realistic timescale to work with. Maybe it's so Box Offices aren't swamped with refund enquiries? |
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Post by basdfg on May 5, 2020 12:52:43 GMT
If a show is postponed but not cancelled I presume no refund avaliable. My dad is currently not happy at the thought of a long delay to Hello Dolly without being able to get a refund.
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Post by n1david on May 5, 2020 13:04:06 GMT
If a show is postponed but not cancelled I presume no refund avaliable. My dad is currently not happy at the thought of a long delay to Hello Dolly without being able to get a refund. No, you are legally entitled to a refund if the show is postponed. However you may not be automatically offered one and you may have to chase the ticket agency or theatre in order to get your cash refund. |
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Post by NeilVHughes on May 5, 2020 15:02:14 GMT
The Coronet
It is with great sadness that we had to announce that The Coronet Theatre will be closed until Autumn, cancelling all scheduled performances.
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Post by cheesy116 on May 5, 2020 15:49:19 GMT
All ATG venues have now cancelled their performances up until Sunday 28th June.
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Post by alece10 on May 5, 2020 15:56:07 GMT
Life of Pi - just had e mail saying its been postponed.
Delfont Mackintosh not offering refund but saying they will automatically rebook to most suitable date when they know and can then cancel if not suitable.
Im going for that as I got a couple of those £25 stalls seats that everyone nabbed quickly so am hoping they will just re-allocate
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Post by CG on the loose on May 5, 2020 16:56:17 GMT
Had an email from ATG about Once being cancelled at the Alexandra Theatre in Birmingham. Was due to be on during the first week of June. Thanks - I'm also booked for that but no email as yet. I'll note it as cancelled on my schedule and wait to hear from ATG! I never did hear from them, but just checked my ATG account and found that booking (and another for later this month) had quietly been converted to credit vouchers with no communication whatsoever! I'll wait for the third imminent ATG booking to be similarly dealt with before steeling myself to call re refunds / other options. |
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Post by xanady on May 5, 2020 17:45:27 GMT
Tried to give ATG the benefit of the doubt regarding their business practices regarding cancelled performances over the last month or so BUT they really must be more transparent and make the refund option much easier to access.They are very sadly going to lose an awful lot of good-will and already there is a shed load of negativity on the net about them.
With the economic melt-down imminent,people will need cold hard cash to carry them through rather than credit vouchers for shows that have not even been announced.
It is no longer about having not enough staff.They just need to make the refund choice available as an easy option.
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Post by david on May 5, 2020 17:55:29 GMT
Tried to give ATG the benefit of the doubt regarding their business practices regarding cancelled performances over the last month or so BUT they really must be more transparent and make the refund option must easier to access.They are very sadly going to lose an awful lot of good-will and already there is a shed load of negativity on the net about them. With the economic melt-down imminent,people will need cold hard cash to carry them through rather than credit vouchers for shows that have not even been announced. It is no longer about having not enough staff.They just need to make the refund choice available as an easy option. Totally agree. As a complete opposite, my NIMAX refund for CoA was so straight forward. One email from NIMAX with all options clearly laid out, selected my preferred option and sent email back. A few days later refund back in my bank account. Hassle free customer service and not 1 phone call made to sort it out. Other theatres have been just as good once the systems are up and running. |
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Post by Deleted on May 5, 2020 18:18:32 GMT
It is no longer about having not enough staff.They just need to make the refund choice available as an easy option. Well, if the problem is not enough staff, forcing people to phone up for a refund doesn't help! See also British Airways. From comments above DMT is being less generous than they were - initially they offered DMT+ membership if you took credit rather than a refund. |
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Post by fiyero on May 5, 2020 19:56:49 GMT
It is no longer about having not enough staff.They just need to make the refund choice available as an easy option. Well, if the problem is not enough staff, forcing people to phone up for a refund doesn't help! See also British Airways. From comments above DMT is being less generous than they were - initially they offered DMT+ membership if you took credit rather than a refund.  i guess they don’t want too many people to have it |
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Post by alnoor on May 6, 2020 10:42:07 GMT
Can some one please let me know what has happened to the plans for Dolls House with Jessica Chastain?
Has there been an announcement ( cancelled/postponed) that I have missed ( I have missed a lot!)
Thanks
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Post by Deleted on May 6, 2020 10:47:15 GMT
Can some one please let me know what has happened to the plans for Dolls House with Jessica Chastain? Has there been an announcement ( cancelled/postponed) that I have missed ( I have missed a lot!) Thanks I booked it through Lovetheatre and got a generic email about an automatic refund yesterday as all theatre is cancelled until 28 June. Not sure what the box office is doing if you booked direct. I doubt they'll be able to reschedule yet as they'll need to coordinate with Jessica Chastain's other commitments. |
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Post by Deleted on May 6, 2020 15:14:50 GMT
Just had a look and ATG are still selling tickets for A Dolls House, including performances in early June which are clearly not going to happen. No indication of cancellation on the Jamie Lloyd Company website, and they haven't tweeted anything (either on the company's twitter, or his personal twitter) for weeks. It's not on ATG's list of cancellations yet - www.atgtickets.com/rescheduled-and-postponed-shows/#9 but just a matter of time I would think. |
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Post by richey on May 6, 2020 16:13:10 GMT
All ATG performances cancelled til 28th June / |
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Post by Deleted on May 6, 2020 17:08:00 GMT
This bit: implies you are not entitled to a refund if the show is "postponed" rather than cancelled. This is not the legal position as you are entitled to a refund if the show is postponed (as pointed out by Which). I was feeling helpful so I've pointed out this completely inadvertent wording error on their part to them on twitter. |
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Post by Deleted on May 7, 2020 14:05:37 GMT
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Post by Deleted on May 11, 2020 14:32:29 GMT
Just had an email from Regent's Park Open Air Theatre confirming it won't open at all this summer season. Everything is postponed to 2021.
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Post by TallPaul on May 11, 2020 16:28:37 GMT
So after the publication of the Government's 50 page plan, we now know that leisure facilities will not be allowed to re-open until 4 July at the earliest.
"Some venues which are, by design, crowded...may still not be able to re-open safely at this time, or may be able to open safely only in part."
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Post by n1david on May 12, 2020 16:15:24 GMT
Broadway and Off-Broadway shows are now shut down until September 6. The Broadway League is emphasising that this does not necessarily mean that performances will recommence at that time.
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Post by basdfg on May 12, 2020 18:15:28 GMT
Broadway and Off-Broadway shows are now shut down until September 6. The Broadway League is emphasising that this does not necessarily mean that performances will recommence at that time. A few reputable sources reporting rumours of an early 2021 reopening.
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Post by Someone in a tree on May 12, 2020 18:22:15 GMT
I sense they could be right. I hope not though as I'm now really starting to miss it.
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Post by MusicalTalk on May 13, 2020 20:02:36 GMT
What we also have to consider (and I apologise if this has been raised before) is how will the orchestras social distance? Will shows have to be re-staged to avoid contact? Will all musicals become standing-at-microphone concerts with backing tracks?
This is a much bigger issue than just audience capacity...
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Post by Dawnstar on May 13, 2020 20:24:07 GMT
What we also have to consider (and I apologise if this has been raised before) is how will the orchestras social distance? Will shows have to be re-staged to avoid contact? Will all musicals become standing-at-microphone concerts with backing tracks? This is a much bigger issue than just audience capacity... I've read a couple of articles recently about continental orchestras who are experimenting with playing while distanced, but they are in empty concert halls so have space to spread out. Social distancing in an orchestra pit is going to be a lot harder. I guess you could fit maybe half a dozen musicians in one pit? Maybe opera companies will have to do a lot of baroque operas & no Wagner! |
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