2,761 posts
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Post by n1david on Nov 7, 2017 10:40:18 GMT
Oddly, I got in straight in at about 8.25am... Macbeth seems to be selling well with very few top price tickets available
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1,348 posts
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Post by tmesis on Nov 7, 2017 10:50:39 GMT
All pretty painless for this morning's booking.
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423 posts
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Post by schuttep on Nov 7, 2017 11:08:19 GMT
Oh, and you do have to log in before joining the line, not after, as the email they sent round yesterday stated. And you can log into your account twice on two different machines - but remember you have to log out on both twice too. I was only asked to log in after I got to the front of the queue. I was lucky today - started as 252 in the queue and got through at 8:38. Booked for The Scottish Play and Absolute Hell. |
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3,040 posts
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Post by crowblack on Nov 7, 2017 11:36:03 GMT
I'm going to do this if there are very cheap front tickets still kicking around by Monday, but with Mosquitoes, which I missed out on last May when public booking opened (all gone within minutes) and thought I'd have to wait for Friday Rush, but (thank you, person on here who told me about it!) instead I used the Firefox status updater and it didn't take long to get exactly the seats I wanted (I work at a desk so I'm here to hear the update pings). I wish I'd tried harder for Angels but I needed to get a 2 play day for that as I'm coming from so far away.
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385 posts
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Post by Ade on Nov 7, 2017 12:20:36 GMT
Surprisingly smooth this morning. 401 on one machine, 2007 on the other. Got to the front at 8.43am, was about to go in, but they paused the system. Heartstopper... re-started at 8.45am, straight through, John, McB and Hell booked in a few minutes, no problems at all. Looks like they may have fixed it. Oh, and you do have to log in before joining the line, not after, as the email they sent round yesterday stated. And you can log into your account twice on two different machines - but remember you have to log out on both twice too. Also, noticed at 9.45am, there was no longer any queue. I definitely logged in after I got through the queue and all went well for me. Maybe it doesn't actually matter which way around you do it? |
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923 posts
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Post by Snciole on Nov 7, 2017 12:52:57 GMT
Next time I will just wait until 10am. I got in the queue got my tickets but there is a risk they've charged me twice. I will deal with that once my credit card settles.
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3,579 posts
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Post by Rory on Nov 7, 2017 13:00:16 GMT
I logged in after the queue too.
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518 posts
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Post by QueerTheatre on Nov 7, 2017 15:10:13 GMT
I totally forgot at 8.30, so booked for Macbeth, John & Absolute Hell just after 1.
Were there any decent pit seats for John at £15? I settled for side balcony as that's all i could get at that time... managed to get good seats for Macbeth still, though i am waiting til the last week of the run now...
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3,580 posts
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Post by showgirl on Nov 7, 2017 16:42:43 GMT
I thought it so lacklustre a season that even when I did have time this afternoon, I didn't look.
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1,348 posts
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Post by tmesis on Nov 7, 2017 16:58:19 GMT
I totally forgot at 8.30, so booked for Macbeth, John & Absolute Hell just after 1. Were there any decent pit seats for John at £15? I settled for side balcony as that's all i could get at that time... managed to get good seats for Macbeth still, though i am waiting til the last week of the run now... Yes, I managed to get some at 9.00 ish. |
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385 posts
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Post by Ade on Nov 7, 2017 19:39:33 GMT
Maybe it doesn't actually matter which way around you do it? It made me log in before I could enter the waiting room at 8.25am that then went on to join the queue at 8.30am when booking opened. Rather odd - I was on two devices and it didn't make me log in on either. |
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Post by chrissie on Nov 7, 2017 22:42:51 GMT
Big shout out to Arthur in the NT Box Office helpline who couldn't have been more helpful when my voucher thing went pearshaped this morning. I have to say though that an 8.30am booking start time couldn't be worse. All grand if you're retired in the Home Counties but a very different story if you have kids to get out to school and a job to go to. Blah! 😠 |
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385 posts
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Post by Ade on Nov 8, 2017 12:08:40 GMT
was on two devices and it didn't make me log in on either. Weird. I was using IE on one, Firefox on the other. You? Safari on my Mac and safari on iPhone |
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3,580 posts
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Post by showgirl on Nov 11, 2017 5:14:18 GMT
I've only just caught up with the NT's update re members' online booking but I don't think anyone has posted this (apols if someone has):
"Please note: in a change to previous booking periods, you should log in to the website after passing through the online queue. This is to help ensure the stability of the platform by further regulating traffic."
Until the membership department told me where the update was, I hadn't even noticed it, as they'd previously sent at least 2 emails since June, apologising for the issues, but these had been specifically about online booking problems. As they'd said a further update would follow but I'd seen no email about it, I assumed they hadn't sent one. Little did I know that the info was hidden behind a link lower down in a more recent email as I didn't bother to read that far - I just looked at the booking time/date (hopeless as usual) and decided that, as I didn't want to rush to book anything anyway, I could forget it.
So had I tried to book, I'd have logged on in advance as usual, i.e. before 8.30 am, thereby possibly reducing my prospects of success.
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3,580 posts
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Post by showgirl on Nov 11, 2017 11:35:35 GMT
Yes, I skimmed through the discussion but didn't see any mention of the NT's new advice - which as you say, @theatremonkey, proved wrong anyway.
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3,040 posts
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Post by crowblack on Nov 13, 2017 8:43:21 GMT
I've passed through the queue, I've logged in - and when I go to the times and dates I get a 'no results' page!
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3,040 posts
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Post by crowblack on Nov 13, 2017 8:45:22 GMT
Now I'm getting everything sold out - the entire runs of Macbeth, Absolute Hell and John - seemslike major gremlins on the site! Box office closed to phone calls
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562 posts
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Post by jadnoop on Nov 13, 2017 8:47:05 GMT
I've passed through the queue, I've logged in - and when I go to the times and dates I get a 'no results' page! I'm pretty sure they're having technical problems. Until about a minute ago, none of the new dates were showing, and currently John, Macbeth and The Great Wave are all showing as completely sold out. edit: tickets are showing up online now |
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2,496 posts
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Post by zahidf on Nov 13, 2017 9:05:13 GMT
yup, tics sorted for John and Macbeth. Absolute Hell has run out of cheap tics, so may wait for the next booking period for that one
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3,040 posts
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Post by crowblack on Nov 13, 2017 9:06:43 GMT
Now it says payment (voucher) confirmed but no comfirmation email and it's not showing in my events- i seem to be in a loop!
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195 posts
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Post by tal on Nov 13, 2017 9:08:59 GMT
yup, tics sorted for John and Macbeth. Absolute Hell has run out of cheap tics, so may wait for the next booking period for that one Absolute Hell showed no cheap tickets for me, but then I clicked on a few random dates and was able to buy a couple of 15 pound tickets in the stalls. |
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Post by Deleted on Nov 13, 2017 9:25:35 GMT
I recognise my supreme laziness here but when is Amex pre-sale for this season please-and-thank-you.
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2,496 posts
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Post by zahidf on Nov 13, 2017 9:33:32 GMT
yup, tics sorted for John and Macbeth. Absolute Hell has run out of cheap tics, so may wait for the next booking period for that one Absolute Hell showed no cheap tickets for me, but then I clicked on a few random dates and was able to buy a couple of 15 pound tickets in the stalls. Thanks for the tip, just got a couple for absolute hell! |
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3,040 posts
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Post by crowblack on Nov 13, 2017 10:25:19 GMT
I ended up having to ring - luckily the tickets I wanted were still floating about so I have them.
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Post by Deleted on Nov 13, 2017 10:26:43 GMT
I recognise my supreme laziness here but when is Amex pre-sale for this season please-and-thank-you. Thursday 16th, 9:30am. |
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