Question about selling tickets

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Question about selling tickets Oct 22, 2016 22:56:07 GMT

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Post by Deleted on Oct 22, 2016 22:56:07 GMT

Not sure if this is in the right place; please move if not appropriate.

Basically I have a single ticket for Phantom on Wednesday, 28 December at 2.30 but I'm debating not going due to the stupidly high travel costs and don't really wanna be in London straight after Christmas. So I'm probably going to sell it if I decide not to go.

The thing is, the tickets are set to be collected at the box office which is where my problem lies. Usually theatre box offices want the credit/debit card used to book the tickets with as a form of ID, but in my experience, I've only ever been to one theatre that has actually asked to see my card/a form of ID before handing the tickets over. The last time I went to Her Majesty's, they only took the confirmation e-mail and didn't ask for my card or ID.

So here comes the question: would I be able to sell the tickets and send the original confirmation e-mail to whoever I sell them to with a note giving my consent for them to collect the tickets on my behalf? Or is it absolutely essential that I be there to pick the tickets up?

Any help would be greatly appreciated, and once again, sorry if I've posted in the wrong place.

BurlyBeaR
Admin Team

18,902 posts

Question about selling tickets Oct 23, 2016 14:59:02 GMT

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Post by BurlyBeaR on Oct 23, 2016 14:59:02 GMT

Why not ring the box office and ask them if it's ok for someone else to collect if you pre-advise them of the person's name. If they don't go for that ask them to post your ticket to you, pay the couple of quid they'll want to charge, then you're free to do what you like with it.

This is why I always ask for a physical ticket. You never know what might come up.

To tag me use @ admin (but without the space)

Marwood
Swing

1,878 posts

Question about selling tickets Oct 23, 2016 15:08:53 GMT

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Post by Marwood on Oct 23, 2016 15:08:53 GMT

Don't know about Phantom, but most theatres where I've collected the ticket, they have asked for the surname and either the first line of the address or my post code, it's only for collection of tickets from a machine, i.e. the NT that has needed the card details used for payment - as above, call the theatre first for confirmation though (don't tell them you're planning to sell it of course)

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Question about selling tickets Oct 23, 2016 15:36:39 GMT

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Post by Deleted on Oct 23, 2016 15:36:39 GMT

I've always either passed on a booking confrimation or other details (like postcode/first line of address) when I've sold/given a ticket to someone else. I've also when forwarding an email to the person buying put a little note saying 'I give permission for x to use this ticket' not that it's in any way legally binding, but with a willing box office person should be more than enough. Usually they just ask for name, address at most. Obviously the above only applies if it's someone you know in some way and are comfortable sharing details.

If you're selling on to a stranger, I'd be inclined to ask the theatre to post (in this instance just say you want the physical ticket to give as a gift for Christmas given the timing) and then post/give the physical ticket to them.

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Question about selling tickets Oct 23, 2016 17:27:19 GMT

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Post by Deleted on Oct 23, 2016 17:27:19 GMT

Thanks for all the responses, guys! I've run into a last minute deal for a bus to and from London for Phantom, so I will be going after all, but I have a ticket for Beautiful that I cannot use due to a non-negotiable appointment I have on the same day, so I'm going to try this with that ticket.

Thanks again, you lovely bunch!