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Post by westendwahwah on Sept 12, 2018 14:14:13 GMT
Wondering if anyone has ever used Viagogo for buying theatre tickets?
Know they're a third party rather than an agent, so not necessarily where you'd go, but anyone bought through them and had problems?
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Post by Stephen on Sept 12, 2018 14:54:57 GMT
I've never liked the idea of sites like Viagogo. I believe they are legit but they can cause a lot of grief.
For example, my gran payed well over the odds for a ticket to the Mrs Brown's Boys UK tour and although she wasn't in any way conned it wasn't made clear to her that she was paying much more than the value of the seat.
I suppose they are an option when you really want to see an event which is sold out!
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Post by clair on Sept 12, 2018 15:21:33 GMT
Some venues now block tickets sold by them so be careful - you could get there and not be admitted!
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Post by westendwahwah on Sept 12, 2018 15:27:38 GMT
Some venues now block tickets sold by them so be careful - you could get there and not be admitted! Do you know which theatre venues? I know Harry Potter & Hamilton both have the card checks etc. |
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Post by Stephen on Sept 12, 2018 23:28:00 GMT
Slightly off topic but I never book through any other websites than the theatres.
I really like a seating plan and being able to exactly judge the price of my ticket (especially with shows being very expensive with demand)
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Post by clair on Sept 13, 2018 6:24:05 GMT
Sorry, I don't know specific venues - it can also depend on artist/producer as some of them insist on it too. One of my friends missed out on something a while back with tickets from them so I steer clear.
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Post by mistressjojo on Sept 13, 2018 8:26:51 GMT
Never, ever use Viagogo
You only have to Google them to see all the news reports featuring the word 'fraud'.
A music festival in Bristol is the latest to declare all tickets purchased via Viagogo invalid.
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Post by Dr Tom on Sept 13, 2018 10:10:36 GMT
I used Stub Hub to get a ticket for My Fair Lady when I was in New York recently. They have a physical office where you pick the ticket up.
What it looks like they do (or someone operating through them does) is buy a block of tickets at the group rate, then resell them. So, I paid less than the normal theatre rate, but the seller would still have made a small profit. The pricing does vary day-to-day depending on demand etc.
Not saying I generally recommend resellers, but they can work in some situations.
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Post by viserys on Sept 13, 2018 10:41:54 GMT
If anything, I would recommend Twickets.
I used them to sell two tickets in London when I didn't find takers here on the forum. They make a point of being "ethical" and allow sellers to only list their tickets at face value (plus a tiny little bit extra to cover their original fees) and the buyer only pays a tiny little fee to Twickets themselves. You submit what you want to sell and a human being checks it and activates your sale or rejects it.
I picked up both tickets I had (double-)booked for "Lieutenant of Inishmore" at the box office before the show, then met the lady who bought the second one off me on Twickets and handed it to her. So if you're worried about the seller, you can always check if "meeting in person to hand over the ticket" is an option. You're also put in touch with the buyer via e-mail, so can work out details and generally get a feel for the person and why he/she is selling a ticket.
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Post by maggiem on Sept 13, 2018 11:03:18 GMT
I've been to see Harry Potter and The Cursed Child 4 times (and I'm going back in November!)
I book through the official website (no preferred option, just who has the better tickets available for the date I want). However, as I can return tickets for resale, I will look again for better tickets within the same price band (up to £150 maximum total cost), for the same date, just in case I can get them. The original booking can then be cancelled with a small admin fee to pay.
The tickets I no longer require go back on legitimate sale, at face value to other buyers, and I don't go out of pocket.
I'm glad to see that the main ticket agents are cleaning up their act, but Viagogo's attitude is a disgrace. We just have to keep the pressure on them as long as it takes.
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