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Post by Laineee on Nov 29, 2018 9:17:11 GMT
Just tried on a 2nd device and exactly same issue. Get through the queue then every single performance is unavailable 😰
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4,156 posts
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Post by kathryn on Nov 29, 2018 9:18:17 GMT
Don't panic - that's got to be a glitch!
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2,389 posts
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Post by peggs on Nov 29, 2018 9:20:10 GMT
Damn. No pillar seats then. Might end up right at back.
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816 posts
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Post by stefy69 on Nov 29, 2018 9:20:34 GMT
No, sorry. Just price, date and time. Got lucky, stalls row B. Yes me too ! |
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170 posts
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Post by jess173 on Nov 29, 2018 9:23:20 GMT
My god, what is happening? I've still got nothing and they won't answer on twitter... This is horrible...
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Post by Laineee on Nov 29, 2018 9:23:42 GMT
Phew! 3rd attempt got me a shiny row B ticket. Happy Laineee 😊
Wouldn’t normally get so stressed about tickets, but Hiddleston has to go and pick this play - Vivien Merchant (Pinter’s first wife) was my grandfather’s cousin, so it’s technically a play about a member of my family 😂
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2,496 posts
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Post by zahidf on Nov 29, 2018 9:24:30 GMT
Whole thing is a farce. Its not coming up, just saying 'you must select a date' when I get through
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2,389 posts
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Post by peggs on Nov 29, 2018 9:24:49 GMT
I shouldn't ask how my h row b is should I, will only make me sigh
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2,389 posts
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Post by peggs on Nov 29, 2018 9:25:49 GMT
How much row b is, that should have said
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562 posts
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Post by jadnoop on Nov 29, 2018 9:26:45 GMT
Given that unique presale links or codes can be supplied to customers why on earth do producers choose instead to send things out at the last minute?! They did the same with All About Eve, but luckily that seemed (fairly) smooth. With this I feel very sorry for whoever is running twitter for ATG, presumably frantically dealing with hundreds of tweets...
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4,156 posts
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Post by kathryn on Nov 29, 2018 9:31:55 GMT
The queue is paused - hopefully while they fix the site.
I did have a feeling pre-sale would be fraught, considering the number of people eligible for priority booking.
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2,389 posts
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Post by peggs on Nov 29, 2018 9:32:00 GMT
Got through queue again still just says you must have a valid event selected. Ahh.
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Post by missthelma on Nov 29, 2018 9:32:17 GMT
Whole thing is a farce. Its not coming up, just saying 'you must select a date' when I get through Not just me then!
Wasn't even on my radar as was just going to try for rush when it opened. But oh no, they send me an 'exclusive' email and I think okay then, wait less than 10 minutes I'm in!! And then the select a date thing, and you can't leave that page you just get the constant circle of connection.
So it's only 9:30 and I've already learnt I'm actually not very exclusive, and planning for expected demand by a theatre companyis still a pipe dream
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2,761 posts
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Post by n1david on Nov 29, 2018 9:34:22 GMT
A bit troublesome, but got there in the end. Kept asking me for my Theatrecard number repeatedly, and ended up needing to use the code that theatremonkey quoted upthread- carddec14. First attempt at Band A seats got me very end of row K, which I wasn't happy with, but a further attempt using Premium got me middle of row D. Pricey, but I couldn't get anything other than the end of row K, whatever date I picked, and I'm not paying £75 for a Theatremonkey Red seat...
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118 posts
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Post by harlow on Nov 29, 2018 9:35:06 GMT
Got through queue again still just says you must have a valid event selected. Ahh.
Same message for me. Hopefully the "queue paused" will sort the bugs out.
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423 posts
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Post by schuttep on Nov 29, 2018 9:37:06 GMT
Similar experience to everyone else:
Input my ATG membership, chose my date and got through immediately. But website said that performance wasn't available even though I'd chosen it from their calendar.
Tries again a few times but no way it would let me choose my own tickets. I chose several prices but they were extortionate to get the kind of seats I wanted.
Tried again but joined a queue. At 9.23 I had 12 mins to wait with 730 in the queue; at 9.28 I had 10 mins to wait and 666 in the queue - that can't be right!!!
Now the queue has been paused for several minutes - hopefully to correct the glitches.
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562 posts
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Post by jadnoop on Nov 29, 2018 9:38:10 GMT
Out of interest, has anyone had luck getting a response from asking JLC / ATG via Twitter for the link? I've not heard anything but am not sure if I've sent to the wrong place, or am just at the end of a long backlog.
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170 posts
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Post by jess173 on Nov 29, 2018 9:39:39 GMT
Out of interest, has anyone had luck getting a response from asking JLC / ATG via Twitter for the link? I've not heard anything but am not sure if I've sent to the wrong place, or am just at the end of a long backlog. Yes, I got a response from ATG with a link. I'm now in the queue. |
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118 posts
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Post by harlow on Nov 29, 2018 9:41:54 GMT
Still getting this message no matter what date I choose.
"Selected performance is not available. Check the performance calendar/price chart."
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2,389 posts
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Post by peggs on Nov 29, 2018 9:42:41 GMT
Monkey is there a seating plan around anywhere? Trying to work out how bad cheaper seats are though offering me rubbish even for more expensive
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4,156 posts
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Post by kathryn on Nov 29, 2018 9:44:32 GMT
Queue is moving again!
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Post by Deleted on Nov 29, 2018 9:44:44 GMT
"WEBSITE CRASHES UNDER DEMAND FOR TOM HIDDLESTON'S 'BETRAYAL'"
"TOM HIDDLESTON'S 'BETRAYAL' IS THE HOT TICKET IN TOWN"
"GRAB YOUR TICKETS BEFORE IT'S TOO LATE FOR 'BETRAYAL'"
"FANS GO LOKI FOR TOM HIDDLESTON'S 'BETRAYAL' AS DEMAND FOR TICKETS CAUSES WEB MELTDOWN"
Marketing at the Antonia Fraser's Husband Theatre must be delighted. They can sit back and let the PR do the work for them. Money for old rope, thanks very much.
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1,863 posts
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Post by NeilVHughes on Nov 29, 2018 9:45:51 GMT
Bit of a faff, blank screens, no date selection etc., got there in the end, close to my usual seat and on the Date I was looking for.
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3,040 posts
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Post by crowblack on Nov 29, 2018 9:57:01 GMT
Will they be doing the £15 front row access seats for this, does anyone know? I tried the old code but it said not valid.
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2,060 posts
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Post by Marwood on Nov 29, 2018 10:00:51 GMT
Would have preferred to have been able to pick the actual seat rather than just go for left or right stalls, but have got third row stalls for 23rd March - not exactly cheap (£75) but not too bad for casting like this (unless its going to be Jeanette Krankie as the female lead)
I had no intention of buying Champagne seats but I can't believe that they've all sold out for the entire run so I'm assuming they're being held back for the people with more money than sense.
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