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Post by intoanewlife on Dec 15, 2019 22:31:18 GMT
Has anyone received emails confirming their ticket purchases?
I bought 2 lots of tickets last week and didn't receive a confirmation email from see tickets for either of them.
I went to the contact page and got them to send me a record of my purchases for the last 6 months and they never came through.
When I try to log in it says my email address is not on their system, despite them sending me update emails every week.
I purchased about 10 shows last year, so there must be some kind of record.
Weird!
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Post by FrontrowverPaul on Dec 15, 2019 23:17:36 GMT
Yes I've made five separate bookings and received an immediate acknowledgement from See Tickets for each one.
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Post by intoanewlife on Dec 15, 2019 23:44:32 GMT
How odd, looks like I will have to try calling them. Thanks x
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1,291 posts
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Post by theatrefan77 on Dec 15, 2019 23:50:24 GMT
I also got my email confirmation almost immediately after booking tickets for Waitress, my only booking this year with the GILT offer.
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4,993 posts
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Post by Someone in a tree on Dec 16, 2019 7:40:39 GMT
Has anyone received emails confirming their ticket purchases? I bought 2 lots of tickets last week and didn't receive a confirmation email from see tickets for either of them. I went to the contact page and got them to send me a record of my purchases for the last 6 months and they never came through. When I try to log in it says my email address is not on their system, despite them sending me update emails every week. I purchased about 10 shows last year, so there must be some kind of record. Weird! I had a similar problem last year. The staff were great at sorting it out through |
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Post by intoanewlife on Dec 16, 2019 12:04:21 GMT
Has anyone received emails confirming their ticket purchases? I bought 2 lots of tickets last week and didn't receive a confirmation email from see tickets for either of them. I went to the contact page and got them to send me a record of my purchases for the last 6 months and they never came through. When I try to log in it says my email address is not on their system, despite them sending me update emails every week. I purchased about 10 shows last year, so there must be some kind of record. Weird! I had a similar problem last year. The staff were great at sorting it out through Who did you call see tickets or the theatres of the shows you bought tickets too x |
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4,993 posts
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Post by Someone in a tree on Dec 16, 2019 12:26:00 GMT
I had a similar problem last year. The staff were great at sorting it out through Who did you call see tickets or the theatres of the shows you bought tickets too x See Tickets identified the problem and emailed me. |
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Post by Paul on Dec 16, 2019 13:39:30 GMT
Phantom is NOW part of the sale, after I already bought tickets at full price.
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366 posts
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Post by Paul on Dec 16, 2019 21:53:27 GMT
Phantom is now not showing as part of the sale. It had so many great seats for £40 earlier. Matilda was also showing earlier but isn't there now.
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Post by FrontrowverPaul on Dec 17, 2019 16:18:19 GMT
In previous years shows have been removed from the promotion when the seat allocation has all or nearly all been sold but reinstated later with more seats added. Worth checking back regularly.
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5,160 posts
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Post by TallPaul on Dec 17, 2019 16:47:12 GMT
At the time of posting, both Matilda and PoTO have tickets available.
Top tip - put the tickets in your basket, then buy theatre tokens in a different tab using promo code XMAS2019 for a 10% discount.
That's what I've just done for Le Corsaire. I'm going upmarket in 2020!
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Post by Jane Parfitt on Dec 18, 2019 7:10:56 GMT
At the time of posting, both Matilda and PoTO have tickets available. Top tip - put the tickets in your basket, then buy theatre tokens in a different tab using promo code XMAS2019 for a 10% discount. That's what I've just done for Le Corsaire. I'm going upmarket in 2020! Thanks for the tip, I've just bought a load of theatre tokens using the discount code and will spend them later! |
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Post by edi on Jan 15, 2020 18:14:38 GMT
Phantom keeps putting new seats on sale each day. Today I kept refreshing it every 30 mins or so and sure enough at 4pm-ish 3 front row seats plus a few seats further back but still front of stalls popped up for £30. I had to work around the system as I wanted 2 tickets and it didn't let me book due to "you must leave no single seats", but once I put the single seat in my basket on the LW site, I could get the 2 I wanted.
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Post by ftfadia on Jan 18, 2020 8:52:50 GMT
but once I put the single seat in my basket on the LW site, I could get the 2 I wanted. This is a genius trick of sorcery I will be using in the future |
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Post by FrontrowverPaul on Jan 18, 2020 21:58:12 GMT
but once I put the single seat in my basket on the LW site, I could get the 2 I wanted. This is a genius trick of sorcery I will be using in the future This ploy also works by opening a google incognito/stealth mode window and putting the seat out of the three you don't want in a basket there , then close that window buy the two you do want. I've wondered if there is a sneaky way to buy one out of two seats where the website bars leaving a single seat. I've never succeeded in doing that. |
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