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Post by Deleted on Feb 16, 2017 13:48:12 GMT
We should really all contact the Donmar with critiques of the new booking system. It's new, they'll be open to changing it, and if hardened ticket booking veterans such as ourselves are having issues using it, then it clearly needs refining, especially if they want to continue encouraging newcomers through the doors.
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Post by theatrelover123 on Feb 16, 2017 13:48:16 GMT
Thanks again one and all for your help. Managed to have a look at all dates this morning on my work desktop. Sadly though all sold out. 2 Circle tickets for sale on 13th March.
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Post by Polly1 on Feb 16, 2017 16:31:41 GMT
The Klaxon tickets are supposed to be being released 'mid-February' so any time now?
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Post by skullion on Feb 16, 2017 21:29:04 GMT
I thought I saw a comment on Twitter that said 20th February
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Post by showgirl on Feb 16, 2017 22:45:46 GMT
I thought I saw a comment on Twitter that said 20th February I definitely saw a Donmar tweet today saying so, i.e. next Monday. But will there be any system for how many seats, where and at which prices, since they've said it will no longer work as Front Row did?
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Post by Mark on Feb 20, 2017 11:49:16 GMT
Anyone else trying for Claxon tickets?
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Post by Polly1 on Feb 20, 2017 12:00:09 GMT
Anyone else trying for Claxon tickets? Yes, in a pre-queue, waiting to be assigned a random place
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Post by Mark on Feb 20, 2017 12:07:36 GMT
That was easy enough! Although to be fair my queue number started at Number 3!
Got two 10 tickets for Sat 11th!
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Post by peggs on Feb 20, 2017 12:08:45 GMT
That was easy enough! Although to be fair my queue number started at Number 3! Got two 10 tickets for Sat 11th! Feel you were lucky, 131, not expecting anything to be left, was there much there when you looked? What prices seats and where?
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Post by Mark on Feb 20, 2017 12:11:06 GMT
I only looked on the Saturday night. THere was 4x£40 stalls tickets and in the circle there were about 4 at £30, 8 at £20 and about 8 at £10.
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Post by peggs on Feb 20, 2017 12:12:09 GMT
Thanks for the info Mark
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Post by Polly1 on Feb 20, 2017 12:15:15 GMT
Started at 42, got in ok but nothing left
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Post by peggs on Feb 20, 2017 12:17:30 GMT
Wonder why I'm still in a queue and hasn't just shown all gone then? Probably less people on today as it's a new thing, unless we were all testing it to see how it worked.
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Post by David J on Feb 20, 2017 12:20:47 GMT
Out of interest did the booking start at 10am and is it a simple matter of entering the website and you instantly join the queue?
I haven't received any details via email about the Klaxon booking, even though I signed up to receive emails. I only knew that the booking was probably happening today
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Post by jek on Feb 20, 2017 12:23:52 GMT
I clicked in to the website at 11.59. When the queue started I was allocated number 67. Took 13 minutes for me to get to the front but I got the two seats that I wanted. Looking forward to it since at the time of the Limehouse Declaration I was a political engaged 17 year old living half a mile away in Stepney. I remember we were all very impressed that someone as posh as David Owen was living close by (these were the days before much of the East End was gentrified!)
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Post by Mark on Feb 20, 2017 12:26:15 GMT
I clicked in to the website at 11.59. When the queue started I was allocated number 67. Took 13 minutes for me to get to the front but I got the two seats that I wanted. Looking forward to it since at the time of the Limehouse Declaration I was a political engaged 17 year old living half a mile away in Stepney. I remember we were all very impressed that someone as posh as David Owen was living close by (these were the days before much of the East End was gentrified!) And here's me have never even heard of the Limehouse Declaration (better do some research!) but my Dad is down in a few weeks and he was really keen to see it.
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Post by peggs on Feb 20, 2017 12:31:06 GMT
Well when I got in it just took me to the website like it looks on every other day, didn't say sold out, though presumably was from Polly1's experience. Have tried some of theatre monkey's techniques but whilst can now pick an individual date to check availability can't get it to show it for all the run, it won't highlight the whole run and there is no availability button for the first option.
Well done for those who succeeded, goodness knows what I'm doing wrong.
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Post by Polly1 on Feb 20, 2017 12:46:33 GMT
Had quick twitter exchange, they said tix still available and to call Box Office. Which I did and got tix! Lovely chap at BO, totally hacked off with website, says its useless! So you know what to do
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Post by peggs on Feb 20, 2017 17:09:50 GMT
Thank you Polly1, yes a friend did this and get similar response, I feel better now that it's not just me that can't work the website!
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Post by Deleted on Feb 20, 2017 23:20:44 GMT
Is this another website redesign that's worse than the original? I'm beginning to think I could make a packet on consultancy fees ;-)
Unfortunately I've just started a new job where I can't spend much time on the internet (indeed, it actively tries to block me using this site at lunchtimes!) so I'm too late to hear about tickets today. Have signed up for KLAXON but don't fancy my chances of being able to buy on my phone, given the problems everyone else has had with those awful overlays...
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Post by sondheimhats on Feb 20, 2017 23:33:34 GMT
There's a £40 single available on the website for the April 6th Matinee if anyone wants to run and claim it! (alas, I can't go to weekday matinees, nor can I afford £40)
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Post by showgirl on Feb 21, 2017 5:05:49 GMT
Is this another website redesign that's worse than the original? I'm beginning to think I could make a packet on consultancy fees ;-) Unfortunately I've just started a new job where I can't spend much time on the internet (indeed, it actively tries to block me using this site at lunchtimes!) so I'm too late to hear about tickets today. Have signed up for KLAXON but don't fancy my chances of being able to buy on my phone, given the problems everyone else has had with those awful overlays... I found the same, i.e. it wasn't broken, but they've sure as hell fixed it! The time change for the ticket release (from 10 am for Front Row to 12 noon for Klaxon - and why the stupid name? - is it like calling day seats "rush tickets"?) might have helped some, but not me, as it's still a Monday, which is one of my volunteering days, when like you, jeanhunt, I can't do personal stuff online or by phone. I did try when I had an official break but too late - not only did I then find myself in a queue but one they had apparently "paused" due to technical issues. Later I could see still tix available but not at prices I was willing to pay, so I may have to give up on this one.
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Post by Deleted on Feb 21, 2017 10:26:14 GMT
it like calling day seats "rush tickets"?) Blame the Americans for that one - it's just a transatlantic imported name. Please don't say that too loudly or the NT may hear you and rename their day seats as "rush seats" to complement their full year of American work in the Lyttelton Theatre, which they'll probably rename the Lyttelton Theater.
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Post by Latecomer on Feb 28, 2017 18:50:51 GMT
Just had email from the Donmar...1 hr 45mins no interval! Excellent...no stress actually catching a train home afterwards!
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Post by Phantom of London on Mar 1, 2017 18:54:59 GMT
Just looked at the Donmar Warehouse website, it says that there are 'limited availability' for tickets, however when I click on the seating plan it shows no seats are available.
Have I missed anything?
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