7,439 posts
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TodayTix
Apr 13, 2018 18:14:35 GMT
via mobile
Post by alece10 on Apr 13, 2018 18:14:35 GMT
On the other hand I am hugely grateful for their rush tickets and lottery tickets as it saves having to queue up in the morning outside the theatre with no guarantee you will get a seat. At least you can book from the comfort of your home and know immediately if you have got tickets. I like many other forum members know of other ways to buy general tickets without paying high fees and would probably never use Today Tix for general bookings. The same as I would never buy premium tickets for a show but the option is there for people who want and can afford to pay the fees. Each to their own.
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Post by Deleted on Apr 14, 2018 9:36:04 GMT
I'd like to take a moment to lighten the mood and say something positive about TodayTix. I've bought lots of tickets through them and I've never yet had a single problem (always had great seats) or been charged anything that I would call outrageous (especially when compared to the monstrosity that is ATG). I get that they could have handled the credit thing better (and to be fair I wasn't directly affected by that) but the one time I did have to deal with them they were delightful.
Done. As you were.
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Xanderl
Member
Not always very high value in terms of ticket yield or donations
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Post by Xanderl on Apr 14, 2018 9:39:18 GMT
That’s been my experience up to last week too - which is why I find their behaviour so disappointing. They’ve not just let us down, they’ve let themselves down.
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4,028 posts
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Post by kathryn on Apr 14, 2018 10:50:46 GMT
Managed to use my £10 credit on a rush mob ticket for Caesar this afternoon.
I must admit I’ll still use the app for Rush tickets and lottery - though I do still hate lotteries - the timing is really tight for me to travel in to town by the time they actually alert you, and when I’m actually in town anyway I never win!
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1,936 posts
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Post by wickedgrin on Apr 14, 2018 12:57:16 GMT
I only use the app for rush tickets and lottery too. I don't see why I should use the app for normal prices plus a fee when there are possibly better deals around.
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Xanderl
Member
Not always very high value in terms of ticket yield or donations
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Post by Xanderl on Apr 16, 2018 8:21:38 GMT
OK so my boycott of TodayTix lasted precisely as long as it took them to put up a decent offer for The Grinning Man
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4,359 posts
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Post by shady23 on Apr 16, 2018 14:41:04 GMT
I've had no email saying the scheme is not continuing. I wouldn't have known if not for this site, my credit would no doubt have been taken.
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4,359 posts
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TodayTix
Apr 24, 2018 9:55:41 GMT
via mobile
Post by shady23 on Apr 24, 2018 9:55:41 GMT
We were told we had until the 30th to use remaining credit (not that I have received an email telling me this...) but my app has just been updated and the refer bit has gone and my remaining credit has gone.
That's pretty terrible!
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Xanderl
Member
Not always very high value in terms of ticket yield or donations
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Post by Xanderl on Apr 24, 2018 10:02:01 GMT
We were told we had until the 30th to use remaining credit (not that I have received an email telling me this...) but my app has just been updated and the refer bit has gone and my remaining credit has gone. That's pretty terrible! That was the case for me but when I made a booking the credit was still there and applied automatically. So worth trying that to check. But if you are one of the unlucky ones they may have deliberately removed your credit!
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1,510 posts
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Post by anita on Apr 24, 2018 10:06:46 GMT
Doesn't look as if "The Stage" are interested as they never replied to my email about todaytix.
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Post by alex2go on Apr 24, 2018 11:46:12 GMT
Hello dear theatre board, I would like your advice on TodayTix credit issue. I went for a weekend to London to see a few shows and when I try to order some tickets through the app I discovered my credit had disappeared. I had more than $300 on my account. I contact TT but they just said that I violated there T&C and there is nothing I can do. Do you have any advice what should I do? It feels like a scam from TodayTix side. Extremely disappointed.
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1,510 posts
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Post by anita on Apr 24, 2018 13:34:16 GMT
Hello dear theatre board, I would like your advice on TodayTix credit issue. I went for a weekend to London to see a few shows and when I try to order some tickets through the app I discovered my credit had disappeared. I had more than $300 on my account. I contact TT but they just said that I violated there T&C and there is nothing I can do. Do you have any advice what should I do? It feels like a scam from TodayTix side. Extremely disappointed. A lot of us have had that happen to us.
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4,359 posts
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TodayTix
Apr 24, 2018 13:42:34 GMT
via mobile
Post by shady23 on Apr 24, 2018 13:42:34 GMT
How strange, my credit has just reappeared!
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4,359 posts
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TodayTix
May 2, 2018 16:24:39 GMT
via mobile
Post by shady23 on May 2, 2018 16:24:39 GMT
An interesting new competition...
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494 posts
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Post by ellie1981 on May 2, 2018 16:26:36 GMT
I saw that too. Such a rubbish “competition”.
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5,495 posts
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Post by Baemax on May 2, 2018 16:27:40 GMT
It's... a fairly absurd offer, isn't it? It's not a competition where anyone who enters has a shot, they are literally just telling everyone to buy AN ABSOLUTE TON OF TICKETS, and the person who buys most - can AFFORD to buy most - will get a refund. It makes sense from a "we want people to spend more money" perspective, but it's just not realistic for SO many people. And what kind of publicity will they get? I doubt it'll be "wow, this is cool, let's buy some tickets!" in the majority of cases, but much more "holy crap, who has enough money to make a serious bid for first place here?". (And if you have enough money to make that serious bid for first place, you're probably not going to truly appreciate or benefit from having that refund.)
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494 posts
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Post by ellie1981 on May 2, 2018 16:35:11 GMT
Also the people I know with the most disposable income are strangely enough very busy due to demanding jobs. They haven’t got the time to be going to the theatre all that often. It was hard enough to pin down one of my wealthier friends for one night this month.
Also it’s per ticket, not per purchase. So if you have a large group of friends and split the cost between you, I suppose just book a bunch of shows with large multiples of tickets on one person’s account. But again, who has that much time to be so organised?
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TodayTix
May 2, 2018 16:50:13 GMT
via mobile
Post by dontdreamit on May 2, 2018 16:50:13 GMT
I’m beginning to think that they are trying to get some goodwill after the referral debacle... but this isn’t the way to do it!
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Xanderl
Member
Not always very high value in terms of ticket yield or donations
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Post by Xanderl on May 2, 2018 16:54:20 GMT
Well if they act consistently with the referral scheme debacle they will disqualify the people who book the most tickets
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18,700 posts
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Post by BurlyBeaR on May 2, 2018 21:25:24 GMT
Whoever is running their PR at the moment wants sacking.
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108 posts
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Post by bob2010 on May 2, 2018 23:02:38 GMT
Also the people I know with the most disposable income are strangely enough very busy due to demanding jobs. They haven’t got the time to be going to the theatre all that often. It was hard enough to pin down one of my wealthier friends for one night this month. Also it’s per ticket, not per purchase. So if you have a large group of friends and split the cost between you, I suppose just book a bunch of shows with large multiples of tickets on one person’s account. But again, who has that much time to be so organised? Only maximum of 2 tickets per order count (per their T&C) I agree it's a ridiculous offer and a highly risky gamble
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587 posts
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Post by Polly1 on May 3, 2018 8:33:11 GMT
I saw this 'competition' yesterday, I think it is iniquitous - encouraging people who perhaps can't really afford it to buy more tickets in the remote hope of winning.
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4,359 posts
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TodayTix
May 9, 2018 10:46:27 GMT
via mobile
Post by shady23 on May 9, 2018 10:46:27 GMT
Tweet @todaytixuk, post about them on Facebook or write an app store review. Send the link or screenshot to reviews-uk@todaytix.com and they'll send you a voucher for £5 off your next order.
(One per person)
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1,510 posts
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Post by anita on May 9, 2018 13:48:30 GMT
I have not even bothered to look at their website since they ripped me off. - I am actively advising people not to deal with them.
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4,799 posts
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Post by The Matthew on May 9, 2018 13:53:53 GMT
I am actively advising people not to deal with them. If you post that advice on Facebook and send TodayTix a screenshot they'll send you a £5 voucher, apparently.
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1,510 posts
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Post by anita on May 9, 2018 13:57:27 GMT
Affraid I can't do that as don't possess a mobile.
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4,359 posts
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TodayTix
May 9, 2018 14:48:03 GMT
via mobile
Post by shady23 on May 9, 2018 14:48:03 GMT
You can log onto social media on a computer!
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519 posts
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Post by vabbian on Jul 16, 2018 12:13:34 GMT
Ok I am a bit late to this one but I tried to use the £10 off as I was accustomed to do all of last year and it didn't work {Spoiler - click to view}
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874 posts
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TodayTix
Oct 6, 2018 10:07:34 GMT
via mobile
Post by daisy24601 on Oct 6, 2018 10:07:34 GMT
I've checked the FAQs and Googled and can't find an answer. Can you enter the lottery for more than one show on the same day?
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2,786 posts
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Post by couldileaveyou on Oct 6, 2018 10:10:20 GMT
I've checked the FAQs and Googled and can't find an answer. Can you enter the lottery for more than one show on the same day? yes you can!
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