576 posts
|
TodayTix
Aug 13, 2021 18:59:54 GMT
via mobile
Post by lou105 on Aug 13, 2021 18:59:54 GMT
Anyone have an email address or telephone number for them? A show was cancelled a month ago and they STIll haven't sent a refund through. They emailed me once from support@todaytix.com
|
|
1,277 posts
|
Post by Dave B on Aug 14, 2021 9:18:56 GMT
Anyone have an email address or telephone number for them? A show was cancelled a month ago and they STIll haven't sent a refund through. UKsupport@todaytix.com
Having a similar issue with them, ticket open for over a month and just getting template emails without any actual response.
They are notably more receptive and faster to respond via Twitter, I just nudged them there and got much faster response.
|
|
2,339 posts
|
Post by zahidf on Aug 17, 2021 14:54:09 GMT
Anyone have an email address or telephone number for them? A show was cancelled a month ago and they STIll haven't sent a refund through. UKsupport@todaytix.com
Having a similar issue with them, ticket open for over a month and just getting template emails without any actual response.
They are notably more receptive and faster to respond via Twitter, I just nudged them there and got much faster response.
they are completely useless. Im going to take it a step further with a formal complaint. Ill contact my card for a refund as well, hopefully they'll get a few black marks on their credit
|
|
7,439 posts
|
Post by alece10 on Aug 19, 2021 10:25:27 GMT
Why does my alert for rush tickets arrive at 11.20am to say "tickets available soon" when they were released 1hr 20 minutes ago. Talk about slow.
|
|
4,567 posts
|
TodayTix
Aug 23, 2021 19:03:53 GMT
via mobile
Post by Someone in a tree on Aug 23, 2021 19:03:53 GMT
Lottery worked wonders for me for Anything Goes
- rejected Fridays seats as it was Row B of the dress and I find the views from the dress to be like a letter box. Sunday I got great seats in the stalls
I've just got great seats for Life of Pi in December. Good stalls seats for 33* squid.
*and yes I do know that was how old jesus was when he ...
|
|
7,439 posts
|
TodayTix
Aug 26, 2021 17:08:46 GMT
via mobile
Post by alece10 on Aug 26, 2021 17:08:46 GMT
Was looking on Today Tix earlier today for the London Theatre Week and checking Book Of Mormon availability. Then just went in again and it's disappeared from the list and message saying will let you know when tickets available again. Can't even book full price tickets. Strange.
|
|
1,510 posts
|
Post by anita on Aug 26, 2021 17:19:18 GMT
Was looking on Today Tix earlier today for the London Theatre Week and checking Book Of Mormon availability. Then just went in again and it's disappeared from the list and message saying will let you know when tickets available again. Can't even book full price tickets. Strange. I think it's that the London Theatre Week site has a problem. Lots of other shows are unavailable too on their site.
|
|
40 posts
|
TodayTix
Sept 8, 2022 9:39:14 GMT
via mobile
Post by louonthegogo on Sept 8, 2022 9:39:14 GMT
Is this down for anyone else this morning? Trying to book two shows and I keep getting card declined or similar stuff, my bank is having no issues and there is money on the card - it has not been a good morning for my blood pressure.
|
|
69 posts
|
Post by Paulw on Oct 5, 2022 10:58:55 GMT
Anyone else think this is getting worse?
Are they still jumping the queue with their loophole for rush tickets? For the last week on bang on 10 and all tickets held until sold out and that’s trying hundreds of times with re selecting (that’s over 3 shows not just one!)
|
|
4,521 posts
Member is Online
|
Post by Mark on Oct 5, 2022 12:21:39 GMT
Anyone else think this is getting worse? Are they still jumping the queue with their loophole for rush tickets? For the last week on bang on 10 and all tickets held until sold out and that’s trying hundreds of times with re selecting (that’s over 3 shows not just one!) I tried for Evan yesterday and Monday and couldn’t get them, however I think the availability must be really low due to the show about to close. I would say though a large number of people now use TodayTix and rush as their primary way of getting cheaper tickets. Whenever I mention to colleagues at work about going to the theatre I’m often asked if it’s what I use to get my tickets without any prompting, where pre pandemic is was definitely rarer for people to know about it.
|
|
|
Post by SamB (was badoerfan) on Oct 14, 2022 19:53:07 GMT
I did DEH back in the summer, and managed to get 'Rush' tickets at about 11:30am.
|
|
144 posts
Member is Online
|
Post by evilmat360 on Dec 14, 2023 9:29:06 GMT
|
|
|
TodayTix
Dec 14, 2023 9:29:49 GMT
via mobile
Post by partytentdown on Dec 14, 2023 9:29:49 GMT
|
|
110 posts
Member is Online
|
Post by lotster on Dec 14, 2023 10:17:43 GMT
I hope this doesn't meant they will have less rush tix available on the day. They may hold some back for their physical shop? Hopefully not.
|
|
18,700 posts
|
Post by BurlyBeaR on Dec 14, 2023 10:44:51 GMT
So it’s exactly the same as buying on your phone.
This is just a glorified advert in a very prominent place, surely?
|
|
|
Post by Wilf on Dec 14, 2023 11:24:40 GMT
Is there any opening date? It’s in a good spot to catch tube travellers before they get to all the ticket booths leading to Leicester Square and the TKTS outlet! Hadn’t there been a ticket outlet in the underground station before, I seem to remember enquiring about show tickets and being quoted a very high price for tickets and fees for not very good seats!
|
|
2,545 posts
|
Post by viserys on Dec 14, 2023 11:29:59 GMT
So it’s exactly the same as buying on your phone Not really, I'd say. You can ask the concierge team for advice before you use the kiosk and they'll be there (hopefully) if you encounter trouble while booking, so you aren't on your own like you are when you book on your phone at home. Foreign tourists who buy at short notice may a) not be aware that TodayTix even exists and b) not have a data package to use their phone in the UK all the time, so the kiosk is a great option for them. Lastly, MAYBE, these kiosks will actually PRINT tickets rather than give you a lame QR code for your phone and as someone who's always collected the old ticket stubs, I'd really like that (in fact I screenshot the stupid digital tickets now and print them... shoot me if you want).
|
|
|
Post by Samwise on Dec 14, 2023 17:16:38 GMT
This is just a glorified advert in a very prominent place, surely? Should blend in well in the West End then
|
|
144 posts
Member is Online
|
Post by evilmat360 on Dec 30, 2023 1:06:13 GMT
Finally open within the station. Lastly, MAYBE, these kiosks will actually PRINT tickets rather than give you a lame QR code for your phone and as someone who's always collected the old ticket stubs, I'd really like that (in fact I screenshot the stupid digital tickets now and print them... shoot me if you want). Appears that the kiosks have had the printers covered over so it's just a variation of the app. They seem to be providing their own WiFi network, guessing in order to encourage you to make use of the app, as any attraction tickets that TodayTix offer aren't available from the kiosks and are only on the app. As I didn't try the Kiosks myself unsure how they're delivering the tickets purchased, if it'll be via the app or email.
|
|
|
Post by andys on Dec 31, 2023 23:38:30 GMT
Todaytix have never offered printed tickets, and until now have never sold anywhere apart from online. They have always claimed to be about "disrupting" the ticketing marketplace with technology. It's unlikely they will ever be equipping self service machines with ticket printers.
|
|
|
TodayTix
Feb 17, 2024 11:46:33 GMT
via mobile
Post by corblimey on Feb 17, 2024 11:46:33 GMT
Such a shame this lot have been allowed to gain such a monopoly on theatre tickets,On the whole though they are ok but if you have a problem an urgent response is totally impossible.
|
|
|
Post by corblimey on Feb 17, 2024 14:47:52 GMT
If anyone else has had issues with TodayTIX and many messages on X about it,they have been charging the card but not processing the tickets. Managed to get my issue sorted by calling 020-4538-8272
|
|